Frequently Asked Questions

What material are your wheels made of?

Our wheels are made of top grade cast aluminum.

How are the wheels made?

Ambit & RRW are manufactured using the gravity cast method. This is the most common method as most OEM wheels are still being made this way today. This method produces a high quality, cost effective wheel that can endure the rigors of track abuse and spirited driving.

Doss is manufactured using Flow Form Technology. This is the most modern and advanced way of making a lightweight, high quality wheel that is even more durable than gravity casted wheels. We highly recommend a Flow Form wheel to any serious car enthusiast.

Where are the wheels made?

Our wheels are made overseas by top certified wheel factories, the same place where many OEM wheels and other high end wheels are made.

Order Processing time?

It requires 1-2 business days to process orders. During busy peak seasons, it may take 2-3 days due to high volume of orders. We will do our best to service you as fast as we can.

How do orders ship?

Most orders will ship via FedEx Ground, unless otherwise noted. Tracking is automatically sent to your email once your order has been processed.

The tracking number doesn’t work?

Sometimes you must wait until the package is picked up from our warehouse. It can take some time for the tracking status to update.

Response time  to emails & questions?

It generally takes us 1-2 business days to respond to emails.  this time may vary depending on the volume of emails we receive.

Do you accept returns?

Yes, we accept returns on eligible orders. Eligible orders are wheels that have NOT been mounted or installed and are still in their original packaging. Wheels that have been mounted or installed are INELIGIBLE for a return. A restocking fee also applies to eligible returns. ALL returns are subject to a 25% restocking fee.  Buyer must take all responsibility for return shipping cost, and the original cost of shipping will be deducted from the refund amount. Non-negotiable.

 

Do you offer custom sizing?

As of now, we can only machine the bolt pattern (within a 8mm range, example would be from 5x120 to 5x112). However, we will start offering more customization such as custom offsets, machining services as an option in the near future.

Do you offer custom powder coating?

Yes, we now offer full powder coating services, which ranges from $300-$400 for a set. 

Got any FAQ suggestions or other questions? Shoot us an email below.


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